FAQ

No. Your first order will require an email address. Subsoquent orders are streamlined with the use of browser cookies. If using a different browser on subsoquent orders, the ordering process can be streamlined by simply entering your email address again and clicking simple validation link sent to your email.

If you've already placed an order with us, simply re-visit our store's home page then scroll to the bottom. You may click either the "My Account" or "Track Orders" textual links to see either past or pending order details. You may be prompted to enter your email address and then click a subsoquent validation link sent to that email.

Absolutely. All transactions are completed over a secure, private connection. Additionally, we don't share your personal information with any third parties. For more information, please read our official privacy policy.

Absolutely. All credit card transactions are completed over a secure, private connection. For more information, please read our Terms and Conditions.

No, the shipping address cannot be modified. For any doubts, please contact us at victor@concreteaz.com.

When the order will be tendered to the courier, customers receive an email from the courier providing the tracking number (AWB) related to the order. To monitor the status of your order, customers may visit the courier website and insert the AWB number in the “track your shipment" area.